Returns & Refunds
For any faulty items, please contact us via email and we will guide you through the whole process. Please note that items are not considered faulty if they are damaged as a result of normal wear and tear.
We can provide you with the following solutions:
1. Repair of faulty item(s).
2. Provide a reasonable discount on the purchase price.
3. Full refund if the item cannot be repaired or replaced.
If you wish to exchange your purchased garment for an alternative style, we suggest returning it to Norm Code and buy the new one. In case you need any assistance, do not hesitate to email us and we will gladly help you.